

USE THE RIGHT TOOL,
FOR THE RIGHT JOB,
IN THE RIGHT WAY.
— NEED ANALYSIS
I. Investigate problems and opportunities through
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Understanding how this problem affects each different group of stakeholders and what they value;
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Gather information on how this problem is currently handled by stakeholders, engineers, etc.
II. Systematically identify the causes of different levels.
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For in depth understanding of a stakeholder's value -
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For understanding of how the problem affects stakeholders -
— DIVERGING
I. Generate alternatives to high-level concepts or design details.
II. A well-developed and feasible solution is not aimed; instead, creativity and innovation is pursued
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For individual inputs with minimal anchoring -
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For (individually/collectively) generating new ideas by improving existing ones -
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For (individually/collectively) generating new ideas by combining attributes of existing ideas -